Lead Store Operator

HAVEN Pratama · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 17.000.000 per month
HAVEN Pratama is seeking a dynamic and experienced Lead Store Operator to join our team in Pontianak, Kalimantan Barat. In this role, you will be responsible for overseeing daily store operations, managing staff, and ensuring customer satisfaction. If you are passionate about retail and have a strong leadership background, we invite you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee daily store operations to ensure smooth and efficient functioning.,Manage and train a team of store operators to maintain high performance standards.,Ensure compliance with company policies and procedures.,Monitor store inventory and order restocking as needed.,Handle customer inquiries and complaints professionally.,Coordinate with the supply chain team to manage product deliveries.,Conduct regular store audits to identify areas for improvement.,Maintain a clean and organized store environment.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 3 years of experience in a retail or store operation role.,Strong leadership and management skills.,Excellent communication and interpersonal skills.,Proficiency in using retail management software.,Ability to work in a fast-paced environment and meet tight deadlines.,Knowledge of Indonesian retail industry and customer preferences.,Familiarity with health and safety regulations in the retail sector.

🛠️ Keahlian

Retail management software proficiencyTeam leadership and trainingInventory managementCustomer service and complaint resolutionSales and merchandising knowledgeHealth and safety complianceProblem-solving and decision-making skills
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